Anglian Group is the largest home improvements business in the UK with a turnover of c£225m and a product portfolio including windows/doors, conservatories and rooftrim products.

With our manufacturing facilities based at our head office in Norwich and with sales and operations organisations throughout the UK, Anglian Group offers a fantastic opportunity for individuals to drive their career forward.

Reporting to:

•  Reporting to the Telecan and Showroom Administration Manager.

Key Accountabilities:

• To ensure achievement of the Company prescribed lead and pitch targets.

Key Duties and Responsibilites:

• Telemarketing and multiple products, ensuring a professional and customer focused approach at all times.
• To contact customers, utilising Company issued data and scripts.
• Achievement of lead and pitch targets as specified by the Telecan and Showroom Administration Manager
• Undertaking all training provided by the Company
• To ensure you read, understand and fulfil your responsibilities under the company's Equal Opportunities policy in place from time to time
• To ensure all company policies and procedures are adhered to
• To undertake other 'ad hoc' duties which may be delegated from time to time  by the Telecan and Showroom Administration Manager

PERSONAL ATTRIBUTES:

• Ability to work on own initiative as well as part of a team
• Able to work under pressure to achieve demanding targets
• Enthusiastic, confident and self motivated
• Reliable and flexible

KNOWLEDGE AND SKILLS:

• Previous telemarketing experience
• Excellent verbal communication skills
• Influencing skills
• Ability to overcome objections
• Numerate and literate