Anglian Group is the largest home improvements business in the UK with a turnover of c£225m and a product portfolio including windows/doors, conservatories and rooftrim products.

With our manufacturing facilities based at our head office in Norwich and with sales and operations organisations throughout the UK, Anglian Group offers a fantastic opportunity for individuals to drive their career forward.

Key Performance Indicators (KPI’s)

• Registration/update/maintenance of lead generation within the region
• Processing payroll for marketing staff
• Management and updating of the Company’s online recruitment website

Key Accountabilities

• Ensure that all leads for Anglian Home Improvements are registered, distributed and updated efficiently on a daily basis
• Monitor and check lead to sale information
• To provide direct support to the Regional Sales Manager, including regular and ad-hoc reports

Key Duties and Responsibilities

Whilst taking responsibility for lead administration, cost control and administration support to the Regional Sales Manager, other key responsibilities include:

• To register daily confirmed leads on Promar from all sources
• To allocate leads to sales teams as per Regional Sales Manager’s instruction and company policy
• To distribute allocated leads to appropriate sales teams via fax
• To update Promar lead record with information received sales team via inbound fax
• To ensure registered leads are reconciled with the updated information
• To collect and collate results on registered leads
• To produce relevant reports on lead activity (ie. Telecan results/active lead spend, DAD docs)
• To check and reconcile in-store, footcan and telecan wage claims against registered leads as per company policy
• To input approved wage claims on transfer system
• To distribute wage slips to tele-canvassers
• To receive inbound, passive telephone enquiries
• To produce regular and ad-hoc reports for the Telecan Manager, Footcan manager and the Regional Sales Manager
• General office administration including filing, archiving documents and ordering stationery
• To undertake general administration duties for the Regional Manager (Active Lead spend, Establishment lists etc)
• To manage Promar/Admin Assistant and remotely manage Showroom Receptionists
• To undertake other appropriate duties that may be delegated from time to time
• Abide by all statutory requirements including those relating to health and safety
• Understand and fulfil your responsibilities under the Company’s equal opportunities policy in place from time to time
• Adhere to and promote all company policies and procedures in place from time to time including those relating to HR and health and safety